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FAQ

Flagship Store on Little League Complex open Monday - Friday 9a.m. - 5p.m.* 
172 Stadium Drive
South Williamsport, PA

Call 800-874-2852 or Contact Us via email.

Flagship Store closes for all US Federal Holidays.


Museum Gift Shop is open Thursday - Monday 9a.m. - 4p.m. with US Federal Holiday Closures.

*Hours subject to change August - September due to hosting the Little League Baseball World Series and scheduled, post-event holiday.
My Order
Once your order is placed, please allow 24 hours for us to receive your order and up to 2 business days to process and ship your order. Once shipped, you will receive the tracking information via the e-mail you provided at checkout. If you did not provide an email during checkout, you can contact us at our Support Portal and we can provide you with the tracking number. Depending on the selected shipping option, please allow upwards of 5-7 business days on Flat Rate shipping, 7-10 days for USPS orders to Alaska and Hawaii, and 7-21 business days on World Wide Saver Shipping. 
  • Please allow up to 2 business days for processing once the order is placed
  • Little League orders ship business days only, Monday through Friday, and do not include Federal United States holidays.
  • Please note, Little League observes extended closings in observance of major holidays.

Due to nationwide delays, Little League is not responsible for any shipping delays caused by USPS and UPS delivery services. Please check UPS.com and USPS.com for more details regarding these delays.

We make every effort to process your online order as soon as possible; therefore, we cannot guarantee that an order can be cancelled once processing has begun. Contact us via our Support Portal during our business hours (Monday-Friday, 9am-5pm EST) and we will make our best attempts to finalize your requestAll refunds are returned in the form of payment provided at checkout, no exceptions for online ordersRefunds may be delayed up to 24 hours from the initial purchase due to payment processing timesGift cards cannot be cancelled
Little League International may be forced to cancel/refund your order due to circumstances that arise during processing.

Your order could be cancelled/refunded for the following reasons:The item(s) is no longer available, we were unable to process your payment, we are not able to ship to the address provided, or unable to attain an alternate address, a duplicate order was placed, pricing or promotions errors, product set-up errors. You will receive an email detailing that a status change has occurred and credit or authorization holds will be removed from your account based on the tender used.

For online payment with credit:  In the event the order is requested for cancellation, the authorization hold will expire in accordance with the terms of your bank or financial institution, typically within 3 to 5 business days.

For PayPal payments, refunds will be directed back through PayPal to the same account used. 
Please allow 2 business days for processing to receive your tracking informationIf you track your order and the carrier says it was delivered, but you did not receive it, we suggest contacting the carrier firstIf the carrier could not help, contact us at our Support Portal and we will attempt to locate the order
  • If a size is not listed on the website, we are currently out of stock of the item/size.
  • During the Little League World Series it not uncommon that we re-order select region apparel to accommodate the event and its guests. During this time, the website is extremely busy and often items go out of stock immediately. Check back daily to see any new merchandise that has arrived.
  • We recommend purchasing a product as soon as possible, as holding the products in your cart does not guarantee availability.
  • Size charts are availble on products with "Size Chart" listed on the product pages.
Shipping Information
  • A tracking confirmation number should generate at the end of the day once the order ships.  Notification of this track is sent to you via the email you provided at checkout.
  • If you did not provide an accurate email at checkout, you will not receive your order confirmation email or tracking details.
  • Visit the UPS order tracking page to check your order status.
  • USPS Flat Rate also has tracking available on their tracking page.
Due to nationwide delays, Little League is not responsible for any shipping delays caused by USPS and UPS delivery services. Please check UPS.com and USPS.com for more details regarding these delays.
  • Little League ships within the continental US via UPS regular ground (typically 5-7 days delivery time), 2nd day or Next day options.
  • We also ship United States Post Office Priority Mail (typically 3-5 days delivery time)  
  • UPS Worldwide Saver is the preferred method for orders shipping outside continental US
  • APO/FPO addresses are eligible for shipment via US Postal Service
  • Please Note: If you select Expedited shipping, your order must be received and credit must be approved by 12:30 p.m. EST, or it may not be processed until the next business day. Expedited shipping is available as noted above. You can view complete shipping options for your product in your shopping cart prior to completing your order.
  • Please be advised, due to COVID-19 restrictions, we cannot guarantee expedited shipping.
All international packages are shipped via UPS WorldWide Saver unless otherwise specified.Please note: we do not offer Worldwide Shipping methods on orders over $2500.00.The recipient is responsible for ALL customs fees, including duties, taxes, brokerage fees, and any other fees assessed at the border before delivery.Please allow 7-21 business days for delivery.If you have any additional questions or concerns, please feel free to contact us at our Support Portal .
  • Shipping costs are determined by your item's size and weight, your selected shipping method, and your delivery address
  • In your shopping cart, we show your estimated shipping cost, based on the lowest price shipping method available. If you select a different shipping method or live outside of the contiguous United States, your actual shipping cost may be higher.
  • Costs are pre-determined by UPS and are not negotiable.  
  • Typical flat rate shipping is offered occasionally.  Flat rate shipping may ship either US Postal Service or UPS, dependent upon the shipping address provided. 
  • Expedited shipping costs are also available for Next Day or 2nd Day shipping options only within continental USA
Returns
Returns must be made within 30 days of original order. Returns with an original receipt or packing slip will be refunded in the original form of payment only. Refunds may be delayed up to 24 hours from the initial purchase due to payment processing times. Merchandise must be in new condition with tags attachedIf merchandise was received damaged, please contact us at our Support Portal immediately for further instructions. Gift cards can not be returned, and purchases made with Gift cards will be returned in the form of Store Credit.
You may contact us at our Support Portal (Monday-Friday 9am-5pm EST) for questions, quantity adjustments, item exchanges, returns, and address changes you wish to make to your order.Our customer service representative will walk you through how to initiate a return of merchandise to the Little League store.Please return purchases within 48 hours of receiving return instructions.Any shipping incurred on a return without prior store contact is non-refundable.

Checkout

ShopLittleLeague.org offers any one of the four major credit cards for use as payment options. We also accept PayPal.Important Information about Payment
For security purposes, we require that the Billing Information provided match that of the cardholder.  Failure to provide this information may cause your order to be delayed or canceled. Due to processing times, any return/refund requests must be maid 24 hours after payment.
Free Shipping over $50 before tax (if applicable): This promotion specifically excludes League Supplies, including but not limited to patches and banners, Clearance items, and Sale items. To receive free shipping over $50, please add qualifying products to your cart and select “Free Shipping” method at checkout.This offer cannot be combined with any other offers, discounts, promotions or used on previously purchased merchandise. Orders containing excluded merchandise will not qualify for free shipping unless the remaining qualifying items subtotal $50.00 or more before tax, if applicable. Entire order must be shipped to a single address. Customer may be responsible for shipping costs on any returned merchandise. Little League reserves the right to remove any products that become out of stock during the promotion prior to shipping. Items removed will be fully refunded after a 24-hour settlement period. Free Shipping over $50 offer applies only to standard delivery orders as determined by Little League. This offer is only valid for orders shipped within the contiguous U.S. Offer valid July 20, 2024, 9:00a.m. EST through August 25, 2024, 11:59p.m. EST. Promotional offer may be modified or terminated at any time without notice.

Promotions and % off:
Our category or product promotions are cart discounts. To see the discount advertised on a product or category, the items must be added to the customer's cart. Once the item(s) is(are) in the cart with the appropriate qualifications, the discount will automatically be applied. These types of promotions include, but are not limited to: Buy One Get One offers, % off category/product discounts, and promotions offered with minimum amounts (cart total must equal minimum amount before adding discounted items).

Coupons: Our coupon codes can be added when viewing your cart or when checking out on the checkout page. Clearance and sale items are excluded from all coupons unless otherwise stated. All coupons are valid for one use per customer. Only one coupon code may be used per transaction. Coupons not applicable during World Series or on World Series merchandise during that time unless otherwise stated.

District Administrators: All promotional offers and coupons only apply/are applicable when you are signed in to your District Administrator account.

On-site promotions: All promotional offers and coupons applicable on the Little League Complex are not redeemable online.

Still struggling? You can contact us at our Support Portal Monday through Friday from 9AM-5PM EST.
If you are having difficulties completing the checkout process, we ask that you review your billing information. Often this information is flagged due to abbreviations, the street address, or zip code. If you are still experiencing issues, please contact our Support Portal and we will attempt to help walk you through processing.
District Administrators must be logged in to their account to use their credit feature upon checkout. Upon checkout, you will be prompted during the billing step to select if the order is for you or your district. You must select/enter your district number to qualify.We recommend this credit be applied to orders of League Supplies ONLY, as this credit is required to be paid in full by the district.If you are having difficulties logging in to your account, please contact our Support Portal and we can help to reset your password.
Additional Topics
You can contact us via our Support Portal any time with questions, comments, or concerns Monday through Friday from 9AM to 5PM EST. During the World Series tournaments, we have limited phone availability and may not be able to return your calls.

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  • Please note that Rule 1.11, which outlines the patch requirement, will be in effect for the 2022 season. New for 2022, Little League International has established a new, unified patch that reflects all levels of the program. This patch, which matches our new Little League logo, can be used, regardless of the division of play, on your league’s uniforms, including umpires. “Rocker patches” that can go above the new patch for all divisions and roles will also be available, for those who wish to add those distinctions to your uniforms. If your league still has patches that have been previously purchased, you do not need to replace those patches, and limited quantities of our previous patches are still available, while supplies last. 

  • Follow the link below for instructions on how to apply the iron-on patches.
  • Please be advised, these instructions are for home application with a standard iron. We cannot guarantee these instructions for industrial size garment machines.

https://www.littleleague.org/videos/how-to-apply-the-little-league-patch/

  • Little League banners are available through our online store in the League Essentials Banner category.
  • When you place an order for a Championship banner, Custom banner, or Mini-banner, please anticipate a two to three week turnaround time (not including the shipping method selected upon checkout).
  • When placing your order, please fill out all the pertinent information relative to the banner.  A proof will appear prior to “accepting” of the banner, and you can edit at any time prior to completing your order. Once you have completed your banner order, you cannot make changes.
  • Please contact customer service at our Support Portal  for any changes after your order is placed. We cannot guarantee these changes can be made, but will strive to make every effor to do so.
  • Banner orders only ship UPS from the third party vendor

Follow the link below to purchase a gift card. Gift cards are only available in the six price tiers ($5, $10, $25, $50, $100, $250). Giftcards should be placed on seperate orders if shipping to seperate email addresses. If you wish to make a special request for a gift card amount, you will need to contact us. Purchase Digital Gift Card Here
Important notice for 2024: All gift card purchases must be made at ShopLittleLeague.Org. Gift cards can only be redeemed at ShopLittleLeague.Org. Any in store purchases for Gift cards or using Gift Cards as payment will need to be placed through the Customer Service desk. Gift Cards are not accepted at the Main Gift Shop or Museum in Williamsport, PA. Gift Cards are not accepted at any region location including East Region, West Region, Central Region, Southwest Region, or Southeast Region.
Fundraising is a fundamental aspect of raising funds for your league. There is a full page on our Home website for reference to assist you in implementing the proper fundraiser for your program. 
  • The Privacy Policy for ShopLittleLeague.org may be found here.